Get in Hangzhou by Air
Hangzhou Xiaoshan International Airport (HGH) serves domestic and international flights. There are frequent services to Beijing and Hong Kong, but using Shanghai's domestic Hongqiao or the international Pudong airports and connecting by bus or train is also a viable option. The only European destination is Amsterdam, through KLM . Asian cities that have service to Hangzhou include Delhi, Kuala Lumpur, Tokyo, Osaka, Bangkok, Seoul, and Singapore. Flights from Kuala Lumpur can be obtained from AirAsia, . The service to Bangkok is through Hainan Airlines. There is a direct service to Hangzhou from Singapore on Jetstar Asia.
Hangzhou Airport Transfers
Hangzhou Xiaoshan International Airport is about 30km east of the city centre, taking between 30 minutes and 1 hour by taxi. A taxi to or from the airport from the city centre is around RMB 90; on the way back, you should ask if the driver is willing to take you that far before just jumping in the car with all your bags. No additional fee is payable for travel to/from the airport, the normal metered fare applies.
A shuttle service (RMB 20) to/from the Xiaoshan Bus ticket office on Tiyuchang Road next to the KFC just west of Wulin Square. The shuttle bus also stops at the main railway station en-route. Buses run every 30 mins during the daytime and take about an hour; join the queue for your ticket at the booth just outside the exit before boarding the bus. And the departure times form airport is 07:30 - 09:30, every 30 minutes;09:30 - 17:00, every 15 minutes;17:00-21:00, every 20 minutes;after21:00, every 30 minutes.But "30 minutes","20 minutes" and "15 minutes" refer to waiting time from the first passenger boarding the bus. After all the seats are taken, the bus takes off within 30,20 or 15 minutes.
Shanghai AirportAlternatively, if flying into Pudong Airport in Shanghai, there are direct buses to Hangzhou. They leave from the 2nd floor parking lot across from Gate 15 of Pudong Airport. The bus depart starting 8:40AM, then every hour on the hour from 10:00AM till 8:00PM. It costs RMB 100. These buses arrive at the Hangzhou Yellow Dragon Sports Center (football stadium), 3km to the west of the city centre. The reverse trip from Hangzhou to Pudong Airport is also possible, the bus leave from the Yellow Dragon Sport Center as well as Hangzhou Xiaoshan Bus ticket office on Tiyuchang Road next to the KFC just west of Wulin Square. Also see below By BUS section.
Get in Hangzhou by Train
There are frequent high-speed trains connecting Hangzhou and Shanghai. The CRH train (train numbers starting with G) from Hangzhou to Shanghai's Hongqiao Station is 50 minutes non-stop (app. RMB 78). Some services have intermediate stops and take 55-60min. The trains have recently been limited to 300 km/h for safety reasons. Although the ticket machines offer Englisch language booking, you need a Chinese ID for finishing the transaction as the tickets are ID bound (You also need to show your passport at the ticket office). If heading back to Shanghai, slower trains (D....) seem to be sold early, so consider booking the return ticket already on arrival.
In addition to Shanghai, Hangzhou Train Station serves trains from Guangzhou, Beijing, Chengdu, and everywhere in between. For destinations further away, such as Kunming and Urumqi, you would first want to go to Shanghai or some halfway-point train station. There is an East Train Station as well, but it is not in such a smart part of town. Trains returning from Shanghai often only stop here rather than at the main station.
Hangzhou Metro is a metro system currently under construction to serve the city of Hangzhou, Zhejiang and its suburbs. The construction commenced in March 2006, and has opened on November 24, 2012.
The opened line made Hangzhou the 17th city in the People's Republic of China to have a rapid transit system. The first line, Line 1 is 48 kilometers in length, with 30 stations, it is the longest first section of metro ever opened in PR China. Line 1 has a projected cost of 22.08 billion yuan. Line 1 originates in Xiaoshan Xiang Lake, stretches across downtown Hangzhou after crossing the Qiantang River and it ends in Linping, with a branch line ending in Xiasha, which diverges from the main line at Jiubao. Line 1 connects downtown Hangzhou with suburban area of the city. A total of 8 lines with a length of 278 km are planned.
Hangzhou Bus Stations
Hangzhou has four bus stations (N, E-"Jiubao" on Shengjia Rd, W, and S). Usually, the direction of your destination corresponds to the bus station's name, eg if you are going to Shanghai, you will want the East Bus Station. If you are going to Huangshan, buses leave from the West Bus Station; Nanjing is served by a frequent service from the North Station, and so on. Wuzhen (90 mins by bus, frequent morning departures) is now serviced by Jiubao Bus station, no longer the defunct Genshan Xilu bus station. It costs RMB 50 and 45 mins to get to Jiubao bus stn from the eastern shore of West Lake by Taxi. Bus K12 then bus K101 can also make the trip, allow 90 mins to arrive at the Jiubao bus stn, and another 90 mins to get to Wuzhen.
For travel to or from Shanghai, the high-speed 'G' train is now far more convenient and quicker than the bus, but book early for daytime weekend travel. From Shanghai: Buses depart from the north bus station (Hengfen Lu), the PuDong bus station (Bailianjing, PuDong Nan Lu), and from Xujiahui Bus Station, tickets cost RMB 58. These buses arrive at the north bus station of Hangzhou.
Shanghai Pudong International Airport : direct long distance bus from the Airport to Hangzhou on Tiyuchang Rd, avoiding transfer via Shanghai. From Arrivals in the Airport, follow the clearly marked signs to the Long Distance Coach Terminal (well after the Maglev Terminal) and take the elevator down one level to the concourse. Hourly depratures, on the hour in the evenings. Last departure is 9PM. Take cash for fare.
To Shanghai Pudong International Airport: There are buses between Yellow Dragon Stadium and Pudong Airport (direct) and Wulinmen Ticket Office and Pudong Airport (with a stop en route at Hongqiao). Tickets can be purchased at the area with all the buses in front of the Yellow Dragon Stadium or at the Wulinmen Ticket office near the KFC on Tiyuchang Rd. (100 RMB, 2.5 hour journey)
To Hongqiao Airport (direct),: Wulinmen Ticket Office near the KFC on Tiyuchang Rd (RMB 100).
Hangzhou has a large number of taxis which allow for quick and convenient travel within the city proper. Most of the city's taxis are turquoise-green in color and easily identifiable by the word Taxi printed in both English and Chinese on the vehicles. Taxis for hire are marked by the green (or sometimes yellow-orange) light-up signs above the dashboard on each car.
Hangzhou taxi drivers almost always use the meter as required by law. Trips start at RMB11 and are priced by the kilometer, with surcharges for idling time and trips over 10km. It is advisable to take a receipt each time use you a taxi, should you wish to contact the taxi company or driver at later time to dispute a fare, recover a lost article, etc. Avoid the taxi touts at the train station and major tourist attractions, and instead, use the designated taxi queue or flag one off the street.
Few, if any, of the city's taxi drivers speak English or any other foreign language. It is therefore important that you be able to point out your destination on a map, present the driver with the name of the destination (in written Chinese), or properly pronounce the name of the destination in either the local Hangzhou dialect or Mandarin Chinese. If you have a Chinese acquaintance whom you can reach by cell phone, you can allow him or her to speak to your driver through the phone to convey the desired information. Hangzhou taxis are not allowed to carry more than four passengers, although you may be able to convince or bribe a driver to allow you to "hide" an extra passenger in the backseat. This can be worth the trouble or expense if it saves your group from needing to take two taxis.
It is also not unusual, especially at late or slow hours for the taxi driver to collect multiple fares to make the journey more worth their while. This will normally be explained in Chinese. This is uncommon at normal hours, however.
Taxis, like all public transportation, are difficult to come by during the tourist weeks (Chinese New Year, May Golden Week, and October National Week); also, taxis at 7:30AM-8:45AM and 4:30PM-7:00PM, and every time it rains, are difficult to flag, as they are always full or in the middle of a shift change. A taxi with an imminent shift change (usually 3PM-5PM) will be showing a plate in the windscreen (Chinese characters of course) and will only take you if your route coincides with theirs. Being familiar with areas that taxis frequent or places where taxi passengers are likely to be dropped off at will aid you in finding a ride. Do not be visibly upset that your hailing position will be gazumped by a new arrival 20 metres up the road. The only rule is; it is the quick and the dead.
Taxi drivers will also negotiate for long distance trips, or full-day/half-day hiring. A trip to Pudong airport in Shanghai will be 600-1,000RMB depending on time of day or night.
In outer centres of Hangzhou, small five seater vans are usually available at bus terminals for onward transfers. These operate quite independently and the normal taxi rules do not apply. They will take you anywhere at a negotiated price.